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Privacy policy

At Discover Fiji Tours, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when making bookings or using our services. By using our website or services, you consent to the practices described in this policy.

  1. Information We Collect:

1.1 Personal Information: When you book a tour or use our services, we may collect certain personal information, including but not limited to:

  • Full name
  • Contact information (email address, phone number, postal address)
  • Payment details (credit card information, billing address)
  • Passport information (if required for travel purposes)
  • Dietary restrictions or medical conditions (if applicable)

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing preferences. This information is collected automatically through cookies and other tracking technologies and is used to improve our services and enhance your user experience.

  1. Use of Information:

2.1 Personal Information: We may use your personal information for the following purposes:

  • To process and confirm your bookings
  • To communicate with you regarding your bookings and provide customer support
  • To send you relevant information about our services, promotions, or newsletters (you can opt-out of receiving these communications)
  • To comply with legal obligations and prevent fraudulent activities
  • To personalize your experience and improve our services

2.2 Non-Personal Information: Non-personal information is primarily used to analyze trends, administer our website, track user movements, and gather demographic information. This information helps us improve our website’s functionality and provide better services.

  1. Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and can only use it for the specified purposes.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, investigate fraud, respond to legal requests, or ensure the safety of our users.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and ensure that your information continues to be protected in accordance with this Privacy Policy.

  1. Data Security:

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Third-Party Websites:

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children’s Privacy:

Our services are not directed towards individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

  1. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Discover Fiji Tours Address:
Phone : +679 3460480 , +679 3460830
Mobile : +679 9248133 , +679 7103330
Fax: +679 3460000
Postal Address : PO Box 171
Fiji Islands

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